Why Not Twitter?

Tweety birds
Character limitations mean Twitter messages have room to carry essentially no information. Shutterstock Image

20 June 2018 – I recently received a question: “Do you use Twitter?” The sender was responding positively to a post on this blog. My response was a terse: “I do not use Twitter.”

That question deserved a more extensive response. Well, maybe not “deserved,” since this post has already exceeded the maximum 280 characters allowed in a Twitter message. In fact, not counting the headline, dateline or image caption, it’s already 431 characters long!

That gives you an idea how much information you can cram into 280 characters. Essentially none. That’s why Twitter messages make their composers sound like airheads.

The average word in the English language is six characters long, not counting the spaces. So, to say one word, you need (on average) seven characters. If you’re limited to 280 characters, that means you’re limited to 280/7 = 40 words. A typical posting on this blog is roughly 1,300 words (this posting, by the way, is much shorter). A typical page in a paperback novel contains about 300 words. The first time I agreed to write a book for print, the publisher warned me that the manuscript needed to be at least 80,000 words to be publishable.

When I first started writing for business-to-business magazines, a typical article was around 2,500 words. We figured that was about right if you wanted to teach anybody anything useful. Not long afterward, when I’d (surprisingly quickly) climbed the journalist ranks to Chief Editor, I expressed the goal for any article written in our magazine (the now defunct Test & Measurement World) in the following way:

“Imagine an engineer facing a problem in the morning and not knowing what to do. If, during lunch, that engineer reads an article in our magazine and goes back to work knowing how to solve the problem, then we’ve done our job.”

That takes about 2,500 words. Since then, pressure from advertisers pushed us to writing shorter articles in the 1,250 word range. Of course, all advertisers really want any article to say is, “BUY OUR STUFF!”

That is NOT what business-to-business readers want articles to say. They want articles that tell them how to solve their problems. You can see who publishers listened to.

Blog postings are, essentially, stand-alone editorials.

From about day one as Chief Editor, I had to write editorials. I’d learned about editorial writing way back in Mrs. Langley’s eighth grade English class. I doubt Mrs. Langley ever knew how much I learned in her class, but it was a lot. Including how to write an editorial.

A successful editorial starts out introducing some problem, then explains little things like why it’s important and what it means to people like the reader, then tells the reader what to do about it. That last bit is what’s called the “Call to Action,” and it’s the most important part, and what everything else is there to motivate.

If your “problem” is easy to explain, you can often get away with an editorial 500 words long. Problems that are more complex or harder to explain take more words. Editorials can often reach 1,500 words.

If it can’t be done in 1,500 words, find a different problem to write your editorial about.

Now, magazine designers generally provide room for 500-1,000 word editorials, and editors generally work hard to stay within that constraint. Novice editors quickly learn that it takes a lot more work to write short than to write long.

Generally, writers start by dumping vast quantities of words into their manuscripts just to get the ideas out there, recorded in all their long-winded glory. Then, they go over that first draft, carefully searching for the most concise way to say what they want to say that still makes sense. Then, they go back and throw out all the ideas that really didn’t add anything to their editorial in the first place. By then, they’ve slashed the word count to close to what it needs to be.

After about five passes through the manuscript, the writer runs out of ways to improve the text, and hands it off to a production editor, who worries about things like grammar and spelling, as well as cramming it into the magazine space available. Then the managing editor does basically the same thing. Then the Chief Editor gets involved, saying “Omygawd, what is this writer trying to tell me?”

Finally, after about at least two rounds through this cycle, the article ends up doing its job (telling the readers something worth knowing) in the space available, or it gets “killed.”

“Killed” varies from just a mild “We’ll maybe run it sometime in the future,” to the ultimate “Stake Through The Heart,” which means it’ll never be seen in print.

That’s the process any piece of professional writing goes through. It takes days or weeks to complete, and it guarantees compact, dense, information-packed reading material. And, the shorter the piece, the more work it takes to pack the information in.

Think of cramming ten pounds of bovine fecal material into a five pound bag!

Is that how much work goes into the average Twitter feed?

I don’t think so! The twitter feeds I’ve seen sound like something written on a bathroom wall. They look like they were dashed off as fast as two fingers can type them, and they make their authors sound like illiterates.

THAT’s why I don’t use Twitter.

This blog posting, by the way, is a total of 5,415 characters long.

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